This partnership will ensure a seamless calling experience with riders and managing their sales pipeline in an efficient way
Bengaluru, August 25: Corefactors is a SaaS company based in India that provides Integrated CRM to empower the Sales, Marketing, and Support team of SMB’s along with Built-in Cloud telephony.
Mr. Akash Gupta, CEO & Founder of Zypp Electric, a 4-year-old start-up in EVs for last-mile delivery of groceries, medicines, and food, said, “We were unable to keep track of communications with riders and businesses. Also, we couldn’t manage the huge number of leads efficiently under a single roof which was affecting our TAT of revert to our incoming customers.
Today with Corefactors product, Teleduce, we are able to track all our riders calls in a structured way. And the reduction in lead leakage helped us increase teams’ productivity with tech solutions which is the key to scale.”
Corefactors have been associated with Zypp Electric for the past two years now. Corefactors ensures that their call center team and sales team get a unified experience in managing riders’ calls and leads efficiently and increasing their ROI. Corefactors being part of this EV evolution is really exciting, and we look forward to adding more value to our clients, – says SharmilaSundaram, Founder & CEO – Corefactors.
Corefactors product Teleduce is an Integrated CRM through which the Market team can position on the right channels, the Sales team can simplify the sales process with quick communication and conversation, and the Support team can leverage Teleduce to delight the customers every time by providing timely service.
Corefactors addresses the major problem of using different software for marketing, sales, and support teams with its all-in-one Integrated CRM which is being used by over 350 SMBs in India.
For more information, visit: https://www.corefactors.in